LEGAL/SUPPORT ORGANISATIONS

• AvMA (Action Against Medical Accidents)    
• Clinical Disputes forum (pre-action protocol)  
• Citizens Advice Bureau
• Court Service
• Court Service Judgment - European Court of Human Rights
• Freedom of Information Act
• Inquest
• Legal Services Commission - (Replaced Legal Aid Board)
• Legal Aid forms - NHS Litigation Authority
• The Information Commissioner - (enforce data protection & foi legislation)
• UK Legislation
• NHS (Complaints) Regulations 2004 -12 - 08

 
NHS/MEDICAL ORGANISATIONS

Organisations

• Commission for Healthcare Audit and Inspection (CHAI)
• Department of Health
• •Your Guide to the NHS (Patients Charter)
• •Corporate Governance/Controls Assurance
• •Code of Practice on Openness in the NHS
• •NHS Clinical Effectiveness
• Gateway to the NHS                         
• General Medical Council                  
• General Dental Council                     
• Healthcare Commission - (Superseded CHI April 2004)        
• National Patient Safety Agency           
• NHS Direct                                       
• Nursing and Midwifery Council         
• The NHS Information Authority         

 
Clinical Guidelines

• National Clinical Assessment Authority       
• NICE (National Institute For Health and Clinical Excellence)

 
Educational Information

• DARE (Database of Abstracts of Reviews of Effectiveness)
• Emergency Medicine and Primary Care  
• Health on the Net (HON)                      
• King’s Fund                                          
• Medicines & Healthcare Products Regulatory Agency 
• National Library of Medicine (Medline/PubMed)
• Patient UK (General medical helpline)   
• UK Health Centre                                

 
Journals

• BMJ (British Medical Journal
• Clinical Risk                                           

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SUPPORT ORGANISATIONS

General

• ICAS (Independent Complaints Advocacy Service)
• Patient Advice and Liaison Services (PALS)
• Patients Association
• Self-Help UK
• The NHS patients Voice Site

 
Specific Self Help/Support Groups

• Acoustic Neuroma Association              
• Age Concern                                         
• AIMS (Association for improvements in Maternity Services)
• BackCare                                               
• Breast Cancer Care                                 
• Breast Cancer Online                               
• British Heart Foundation                           
• Cancerbacup                                           
• Cardiomyopathy Association                    
• Changing Faces                                        
• Child Death Helpline                                
• Compassionate Friends                            
• Contact A Family                                     
• Crossroads                                              
• CRUSE Bereavement Care                      
• Disfigurement Guidance                            
• Encephalitis Support Group                       
• Headway – The Brian Injury Association    
• Macmillan Cancer Relief                            
• Meningitis Research Foundation                 
• Mind                                                          
• Miscarriage Association                               
• MRSA Support                                           
• National Asthma Campaign                          
• Pain Support                                               
• RADAR (disability & rehabilitation)                       
• SANDS (Stillbirth & Neonatal Death Society)   
• Saneline                                                       
• Scope                                                          
• Spinal Injuries Association                            
• TACT Trauma Aftercare Trust                      
• The Royal Hospital for Neuro-disability         

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